Question 1

What should I expect during an appointment?

Accepted Answer

Our trained foot care nurse will review your medical history and discuss any concerns. A consent for treatment will be obtained prior to the foot exam and treatment. A thorough foot assessment followed by cutting, filing, and thinning of your toenails is then completed. Corns and calluses will be addressed as well. Any recommendations the nurse may have regarding your foot health will be made at the end of the session.

Question 2

Do you provide foot care to patients with diabetes?

Accepted Answer

Yes! Those with diabetes should make foot care a priority and a trained foot care nurse can provide regular treatment to decrease the risk of infections.

Question 3

Do you have an office?

Accepted Answer

We do not have a "brick and mortar" office. Well Feet is a mobile foot care service. We come to you at assisted living facilities, long term care facilities, senior centers, senior communities, etc. Our goal is to make your foot care a convenient and care-free experience!

Question 4

Where are your services available?

Accepted Answer

We bring our services directly to your senior living community in Richmond, VA, and surrounding areas.

Question 5

Who provides the foot care services?

Accepted Answer

Our team consists of Registered Nurses (RNs) and Licensed Practical Nurses (LPNs), all trained in senior foot health and dedicated to providing compassionate, professional care.

Question 6

How often should I schedule foot care services?

Accepted Answer

The frequency of care depends on individual needs, but we typically recommend appointments every 6–8 weeks for optimal foot health.

Question 7

What foot conditions can you help with?

Accepted Answer

We assist with managing common foot conditions such as thickened or ingrown toenails, corns, calluses, dry or cracked skin, and mild fungal infections. If we notice issues requiring a specialist, we’ll refer you to a trusted podiatrist.

Question 8

Can foot care help prevent falls?

Accepted Answer

Yes! Proper foot care enhances mobility and balance, reducing discomfort and addressing foot issues that can contribute to instability. This proactive approach helps minimize the risk of falls.

Question 9

Can your services help with foot pain?

Accepted Answer

Yes, many foot conditions like calluses, corns, and thickened nails can cause pain. Our treatments aim to alleviate discomfort and improve foot health. If pain persists, we can guide you on further steps.

Question 10

How do you ensure hygiene and safety during treatments?

Accepted Answer

We use sterilized tools, wear protective equipment, and follow strict hygiene protocols to ensure a safe and clean environment during every appointment.

Question 11

Do you accept insurance?

Accepted Answer

We do not accept insurance. Well Feet operates as a direct-pay practice. This allows us to provide personalized, unrushed foot care services without insurance restrictions, referrals, or limitations on treatment time. Our goal is to offer convenient, high-quality care with transparent pricing.

Frequently Asked Questions